Skip to content Our commitment
Volobase aims to provide a website and booking experience that can be used by as many people as possible, including people using assistive technologies, keyboard-only navigation, zoom, reduced-motion settings, or modified display preferences.
We design public booking flows, account access, and operational pages with accessibility in mind and aim to align with WCAG 2.2 Level AA wherever reasonably practicable.
What we support
Volobase includes semantic headings and landmarks, visible focus states, keyboard-friendly forms, server-rendered validation feedback, and reduced-motion support where motion effects are used.
Search, sign-in, booking, checkout initiation, account access, and key support journeys are designed with semantic HTML, accessible labels, clear validation feedback, and resilient interaction patterns alongside the JavaScript needed for live shopping and booking tasks.
Browsers and assistive technology
Volobase is intended to work with current major browsers and common assistive technologies, including screen readers, keyboard navigation, zoom, and system-level reduced-motion settings.
Some third-party surfaces, such as payment-provider or bot-protection interfaces, may present browser-specific behaviour outside the direct control of Volobase. We still review those areas as part of overall customer accessibility.
Feedback and support
If you encounter an accessibility barrier, please contact us at support@volobase.com.au. Include the page URL, the issue you encountered, the browser or assistive technology you were using, and any booking reference if your enquiry relates to an existing trip.
Issues affecting search, booking, payment, account access, or essential travel documents are prioritised because they can directly affect a traveller’s ability to complete or manage a booking.
Current focus
- Semantic headings, landmarks, labels, and accessible form validation.
- Visible focus treatment and keyboard-friendly interaction patterns.
- Reduced-motion handling and attention to contrast in public booking flows.
- Server-rendered pages, accessible validation feedback, and resilient keyboard interaction patterns.
Review and improvement
This accessibility statement is reviewed as the Volobase experience changes. We use customer feedback, browser testing, and operational review to identify barriers and improve critical booking and support journeys over time.